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Privacy Policy

Last Updated: 2/6/2025

LightBox Systems, a division of Supernal Systems, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based software as a service application (“Software”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Software.

1. Information We Collect We may collect information about you in a variety of ways, including:

  • Personal Data: Personally identifiable information, such as your name, email address, and phone number, that you voluntarily provide to us when you register for an account or use the Software.
  • Usage Data: Information about your interactions with the Software, such as the features you use, the pages you visit, and the actions you take.
  • Device Data: Information about your device, including your IP address, browser type, operating system, and device identifiers.

2. Use of Your Information We use the information we collect to:

  • Provide, operate, and maintain the Software.
  • Improve, personalize, and expand the Software.
  • Understand and analyze how you use the Software.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Software, and for marketing and promotional purposes.
  • Process your transactions and manage your orders.
  • Send you emails.
  • Find and prevent fraud.

3. Disclosure of Your Information We may share information we have collected about you in certain situations, including:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • To Comply with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • To Protect Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities, or as evidence in litigation in which we are involved.

4. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us If you have any questions about this Privacy Policy, please contact us at https://lightbox.systems/contact.